As from October 15th in Brazil, October 21st in Mexico and October 27th in Chile, your reputation time period will be shorter. We will count the last 60 or 365 days according to your orders.

We want to help you boost your business. For this reason, we will focus on your most recent sales and your reputation will no longer be updated once a month.

You will be able to have a better control of your reputation and it will be easier for you to recover it if you have problems.

How we measure your reputation

According to the number of your orders, we will measure your reputation within 365 or 60 consecutive days.

These are the order numbers that we will take as reference:

COUNTRY REPUTATION
within 365 days
REPUTATION
within 60 days

Mexico

If you achieve less than 40 orders within this time period.

If you achieve more than 40 orders within this time period.

Brazil

If you achieve less than 60 orders within this time period.

If you achieve more than 60 orders within this time period.

Chile

If you achieve less than 40 orders within this time period.

If you achieve more than 40 orders within this time period.

The time frame will be updated daily. That is, it will count the last 60 or 365 days up to the current date. You will no longer need to worry about sales before your due date, because they will not impact your reputation.

Variables

This change will not impact the limits of the variables left. Your percentages will adapt to your corresponding time frame and your reputation could change.

If you currently offer a good experience, your variables could improve and your reputation color could increase as well. On the other hand, if you are not aware of your corresponding time period, your reputation could decrease.

You can check the details of each metric in this note.

Where you can view the change

In the Reputation section of each country, you will have a simulator where you will see how your reputation would be when the time period is adjusted. Remember that the minimum number of orders and the billing vary in each country.

I have no reputation as seller

In order for us to start calculating your reputation, you should exceed the minimum of 10 orders achieved within 365 days. When you reach this number, we will calculate your reputation considering the last 365 days.

MercadoLeaders

If you are MercadoLeaders, your reputation will be calculated taking the last 60 days into account. Also, we will ask you to achieve more orders to keep your level, and the billing you need to reach will be lower.

Changes in Mexico

Current orders amount Orders amount as of October 21st Current billing Billing as of October 21st

MercadoLeader Platinum

200

 300

MXN$600.000

MXN$400.000

MercadoLeader Gold

70

100

MXN$235.000

MXN$150.000

MercadoLeader

40

40

MXN$79.000

MXN$50.000

Changes in Brazil

Current billing Billing as of October 15th

MercadoLeader Platinum

R$ 320.000

R$ 200.000

MercadoLeader Gold

R$ 125.000

R$ 80.000

MercadoLeader

R$ 36.500

R$ 25.000

Changes in Chile

Current orders amount Orders amount as of October 27th Current billing Billing as of October 27th

MercadoLeader Platinum

30

120

CLP$9.000.000

CLP$6.000.000

MercadoLeader Gold

20

80

CLP$4.500.000

CL$2.400.000

MercadoLeader

15

40

CLP$1.200.000

CLP$800.000


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