How to pick up my stock from Full

We bring you everything you need to know to pick up stock from our warehouse.

If you have products at Full that are not suitable to be sold or that are not selling as expected and are generating old stock fees, you can choose to pick them up or discard them from the warehouse from Stock management at Full.

 

1. Select the products

2. Choose whether you want to pick up or discard products

If you choose to pick up stock 

If you choose to pick up the stock, you will receive the stock at your address. We will take care of preparing and shipping your products.

  • Fill in how many units you want to pick up

In addition to choosing the number of available units you want to take, you must also pick up units that cannot be sold in order to avoid old stock fees and thus allow us to optimize warehouse space.

 

  • Inform the address where you want to receive them

We will make 3 delivery attempts to the address of your choice. If we do not find you, the stock will be returned to the warehouse and you will need to coordinate a new pick up with us.

 

When we ship your products, you will be able to track the status of the shipment from the pickup detail.

Once the pick up is confirmed, your units will be removed from sale and will no longer generate old stock fees.

 

If you choose Mercado Libre to discard your stock

When you choose to discard your stock, we will arrange to send it to non-profit organizations, recycling or destruction, depending on the condition of each product.

  • Fill in how many units you want to discard

By choosing the number of available units you want to discard you will be able to see the discard fees.

Once you confirm the discard, the units will be removed from sale and will no longer generate old stock fees. In addition, we will start preparing your products to discard them from the warehouse, so you will not be able to cancel the action.

 

Pick up and discard fees 

Picking up and discarding stock has a cost and we will charge according to volume, instead of per unit. You will have discounts the larger the volume, therefore, we recommend you to add in a single pickup or discard all the units that you know you are not going to sell or that are not selling as you expected.