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    I received a report in my listing. What should I do?

    Check how to submit an intellectual property counter-notice and what to expect in each step of the process.

    Global Selling

    Learn about the exclusion rules to your orders with complaints

    Avoiding complaints in your orders is critical to protecting your reputation.

    Global Selling

    Step-by-step to request a reputation exclusion review

    From time to time, sellers receive complaints on their orders that may affect their reputation. Bearing this in mind, it is important to know when to request a complaint exclusion.

    Global Selling

    Seller reputation: learn how it works

    Global Selling

    Tips to prevent your buyers from opening a complaint

    Complaints impact your reputation and the trust you have as a seller. Here are a few tips to avoid complaints and offer a better purchase experience.

    Global Selling

    Ship your orders at time: the key for a good reputation

    The dispatch time is the time you have since you receive the order until the moment you leave the product in the shipping deliver service.

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